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Children's privacy

What Brainsladder keeps about a child who practises here, how a parent's consent covers it, and how to see it or delete it. This is our notice under the Children's Online Privacy Protection Act (COPPA).

Last updated 13 October 2026

Who we are, and how to reach us

Brainsladder is a K–8 practice program for families, run by Brainsladder.

Write to us at 92 Corporate Park, Ste C #1091, Irvine, CA 92606, or at hello@brainsladder.com. We are the only operator collecting anything through Brainsladder.

No child can make an account here

There is one sign-in in a family and it belongs to an adult. A child has no email address with us, no account of their own, and no way to sign up. A parent or guardian makes the account and adds each student to it by hand.

What we collect from a child

Two things, and nothing else.

What is collected about a child, and where it comes from
WhatWhere it comes from
A first name or nickname, a grade, a colourTyped by the parent when they add the student. We never ask the child for any of it.
Answers, how long a question took, rungs, stars, packetsMade by practising. It is what draws the ladder the child sees and the weekly note the parent reads.

A parent may set their child a username and a password of the parent’s choosing, and may hand over a device with a link or a QR code that signs that one device in for about 3 months of use. Both are the parent’s to make and the parent’s to undo: every signed-in device is listed on the student’s page, with a way to sign it out.

The button that reads a question aloud uses the voice already built into the browser on the device. Nothing a child says or does is recorded, and nothing is sent anywhere.

Never more than the practice needs

We do not ask a child for an email address, a telephone number, a photograph, a location, a date of birth, or anything about them beyond what is above. A child is never asked to give more in order to take part, and there is nothing on these pages for a child to post, say, or send to anybody.

We show a child no advertising. We sell nothing about a child, to anybody. We let no other company follow a child around the internet from these pages.

How a parent consents

By making the account and adding the student, a parent or guardian consents to what this page describes. Nothing is collected about a child before that: there is no child to collect anything about until an adult has added one.

If this notice ever changes in a way that would collect more, we will write to the parent and ask again before it takes effect.

How a parent sees it, deletes it, or stops it

Everything above is on the parent’s own pages, and so is the way to remove it. From a student’s Settings tab a parent can change what they typed, sign out any device, or remove that student altogether. From the Plan page a parent can close the whole account, which removes every student on it and everything they have earned.

A parent can also ask us to do any of it, or to send them everything we hold about their child, by writing to hello@brainsladder.com. We answer within thirty days and we never charge for it. A parent who wants us to stop keeping anything further about their child removes that student, or closes the account, and we stop — the rest of the family can carry on either way.

Who else holds any of it

Running Brainsladder takes a handful of other companies, each given only what its own job needs and permitted to use it for nothing else. None of them is given anything about a child for their own purposes.

The companies that hold part of a family's information, and what each is given
CompanyWhat it does, and what it is given
Vercelruns the site, and keeps the sound files for the worked answers
Neonstores your family's information
Clerkhandles your sign-in and your password
Stripetakes payment and holds the card; we never see a card number
Resendsends our emails
Googlesigns you in, and only if you choose that button — we receive the address and the name Google shares with us, and nothing else
ElevenLabsmade the recorded voice on the worked answers — it was given the words to speak and nothing about your family

The rest of what we keep, about the whole family, is in the privacy policy.